2023 Mobile Release Notes

08/03/2023

Android

Version: 23.31.0

What's New

  • Added a link to Cytracom's release notes in the Settings menu.
  • Added an additional permission request which should alleviate the issues where the Cytracom Android app would audibly ring while on another call.

07/13/2023

Android

Version: 23.28.0

Bug Fixes

  • Fixed an issue where the message thread list would reload threads out of order after sending a message in Business Messaging.

06/27/2023

iOS

Version: 23.25 (2)

What's New

  • Added verbiage in the dialing popup when the user has no connection.

Bug Fixes

  • Fixed an issue where messages did not immediately display when the app was active or backgrounded on the message thread or message list views.

06/06/2023

Android

Version: 23.22.0

Bug Fixes

  • Fixed an issue where the app would crash when attempting to change the ringtone volume while the device was set to DND. The ringtone volume setting has been removed, and the app ringtone volume will use the system ringtone volume.

05/19/2023

Android

Version: 23.20.0

Bug Fixes

  • Fixed an issue where the Contacts list would sometimes fail to load when attempting to transfer or add another contact to a call.

05/17/2023

iOS

Version: 23.19 (2)

Bug Fixes

  • Fixed issues around the voicemail transcription display.
  • Fixed a couple other minor issues.

04/23/2023

Android

Version: 23.16.0

Bug Fixes

  • Fixed an issue where in some cases an error message would display when sending messages.
  • Fixed rare issues that would cause the app to crash.

04/12/2023

iOS

Version: 23.14 (2)

What's New

  • Added additional messages when a connection is not available which will automatically dismiss when connection is established.
  • Users can now log out of the app when a network or internet connection is not available.
  • Back end changes to improve call quality and reliability.

Bug Fixes

  • Fixed an issue where if a user was assigned to multiple shared inboxes only the first shared inbox would display.
  • Fixed an issue where the iPad app would crash when attempting to change the From number in a new Shared Inbox conversation.

04/01/2023

iOS

Version: 23.9.1 (1)

Bug Fixes

  • Fixed an issue with the dial pad on larger devices using OS 16.4.

03/23/2023

Android

Version: 23.12.0

What's New

  • Back end changes to improve call quality and reliability.

Bug Fixes

  • Fixed an issue where opening new messages on a Shared Inbox returned an error.
  • Fixed an issue where an error would occur when attempting to create a new conversation in a Shared Inbox.

03/02/2023

iOS

Version: 23.9 (1)

Bug Fixes

  • Fixed an issue where the app appeared to log users out randomly.

02/24/2023

iOS

Version: 23.8 (1)

Bug Fixes

  • Fixed an issue where the app appeared to log users out randomly.

02/22/2023

Android

Version: 23.7.0 

Bug Fixes

  • Fixed an issue where users would receive a "Network Error fetching DIDs".
  • Fixed several issues that would result in the app crashing.

02/14/2023

iOS

Version: 23.6

What's New

  • Added a banner message to notify the user if they are not connected to a network or internet connection. 

Bug Fixes

  • Fixed an issue where voicemail transcriptions would only display one line of text until the user expanded the voicemail.
  • Fixed an issue where when attempting to play a voicemail, the speaker button would intermittently not display as an option.

01/24/2023

Android

Version: 23.4.0

What's New

  • Added a link to the Privacy Policy in the My Preferences menu.

Bug Fixes

  • Fixed an issue where the app would crash when playing a voicemail.
  • Fixed an issue where some users were not able to connect to a network or log in to the app. 
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