Mailboxes are destinations for voicemails in the system. Each account has an individual mailbox for each extension and a general mailbox by default (999) for the entire account. Additional mailboxes can be set up as needed for departments or groups free of charge.
Creating a Mailbox:
- Click on
Mailboxon the PBX main menu.
Enter a mailbox numberthat is at least two digits that does not match an existing mailbox.
Enter a name.
Enter and confirm the password.
- Enter an email address to receive notifications of new voicemails if desired.
- Select Skip Voicemail Instructions if the automated instructions are not needed prior to the beep.
- Select Hide This Mailbox from the Directory if desired.
Choose the timeframe to automatically delete voicemailsfrom the Delete Voicemails drop-down menu or choose No.
Choose the Timezonefor the voicemail timestamps.
- To upload a greeting, choose the greeting type from the drop-down menu and click Upload, or dial * + extension number and follow the prompts.