Why won't an international call go through?

When dialing an international number, first dial the exit code (011) to indicate that an international call is being placed.  

011 + Country Code + City Code + Phone Number.

If this does not work, it may be because:

  • International calling is not enabled.
  • A PIN number may be necessary. Check with the system administrator for a PIN number. 

Note: A System Administrator may check these settings using the link Setting up international dialing.

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