Cloud extensions allow remote users to have access to the system voicemail and find-me/follow-me. Cloud extensions work the same way standard extensions work with the exception of not having a physical device attached.
Creating a Cloud Extension:
- Go to the
PBXtab, click the
+on the right side of the menu bar.
- Click on
Enter the extension number.
Enter a namefor the extension.
- Under Routing & Configuration
set the Try Firstdrop-down.
- If the other drop-down menus are unnecessary, click the small x.
Note: If the New button is gray, contact Cytracom to add an additional cloud-extension to your account.
Note: This is a legacy feature and will not be available for all users. For information on our mobile app, click here.