Cloud Extensions

Cloud extensions allow remote users to have access to the system voicemail and find-me/follow-me. Cloud extensions work the same way standard extensions work with the exception of not having a physical device attached.

Creating a Cloud Extension:

• Go to the PBX tab, click the + on the right side of the menu bar.
• Click on Cloud under extensions.
• Click + New. 
• Enter the extension number.
• Enter a name for the extension.
• Under Routing & Configuration set the Try First drop-down.
• If the other drop-down menus are unnecessary, click the small x.
• Click Submit.

Note:  If the New button is gray, contact Cytracom to add an additional cloud-extension to your account.

Note: This is a legacy feature and will not be available for all users. For information on our mobile app, click here.