Cytracom ControlOne: Quick start: Creating a Gateway

Topic

This article discusses how to assign a Gateway to your ControlOne Network as part of a new ControlOne deployment.

Environment

  • Cytracom ControlOne

Description

Quick start article index

Follow this article series in order for a complete ControlOne deployment.

  1. Create the Gateway
  2. Assign the Bridge
  3. Set up your new Site
  4. Connect your Site to the internet
  5. Set up your LAN
  6. Add users to ControlOne
  7. Connect the ControlOne Bridge hardware

The first step in creating your customer tenant is to create a ControlOne gateway. The Gateway is the cloud edge, between your tenant's ControlOne instance in the Data Center and the Internet.

The ControlOne gateway provides a static public IP address for that customer. By default, ControlOne will use this IP address for every Zone you create. Whether you are onsite behind a bridge or offsite running a ControlOne agent, you will be presenting this IP address to the Internet.

  • The Firewall and security residing in the Regional Data Center is behind the Gateway
  • You can have more than one Gateway per region, or Gateways in multiple regions.

Procedure

Create the Gateway

1. In the ControlOne Portal, select Network Map in the left-hand Navigation menu.

C1_AssignGateway_Nav.png

Figure 1: The Navigation menu (click to enlarge)

2, In the Network Map, use the Region drop-down menu in the top right-hand corner of the window to select the region closest to your ControlOne Bridge's physical location, then click the Add New button and select Gateway from the options.

C1_AssignGateway_AddNew.png

Figure 2: Region view selection and Add New button (click to enlarge)

3. Name the gateway and use the Region drop-down menu to select the region closest to your ControlOne Bridge's physical location. 

C1_AddGateway_Regions.png

Figure 3: Region selection (click to enlarge)

4. An object representing your newly-created Gateway will now appear in the Network Map. Click it to view its details, including its region and public static IP address.

C1_AssignGateway_GatewayInNetMap.png

Figure 4: Gateway details (click to enlarge)

Add the Service Address

Now that your gateway is created within the closest Geographic region, you must associate the IP address with a physical location. This is crucial for correct content delivery and any location-specific functionality. This address will serve as an "anchor address" for functions such as geolocation.

1. In Gateway Details, scroll down to the Service Address section and click Add

C1_AssignGateway_ServiceAddressAdd.png

Figure 5: Add Service Address (click to enlarge)

2. Type in the physical address. The system will provide an autocomplete as soon as it has a valid match.  When finished, click Save.

C1_AddGateway_ServiceAddress.png

Figure 6: Service address entry (click to enlarge)

Next Step: Assign the ControlOne Bridge 

Still have questions? Click here to learn how to contact Cytracom Technical Support or open a ticket.

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