- [Call-Queue] Added a top-down ring strategy to call center to allow to improve the scope of the call centers effectiveness.
- [International] Resolved an issue where certain international numbers would get erroneously blocked.
- [Insights] Resolved an issue where Insights would not filter the call center agent resource properly.
- [Insights] Resolved an issue where Insights would not filter parked calls properly.
Cytracom Office365 Integration
Nothing at this time.
- [Call History] Resolved an issue where certain transferred call were not showing up in call history for the app.