Release Notes Through 2019-07-30

Cytracom Portal

New

     Nothing at this time.

Fixed

  • [Call-Queue] Resolved an issue of agents being stuck in a queue of which they have been removed.
  • [Insights] Resolved an issue where Insights would not filter the ring group resource properly.
  • [Insights] Resolved an issue where Insights would not filter the forward resource properly.

Cytracom AIM

New

     Nothing at this time.

Fixed

  • [Devices] Resolved an issue where the AIM portal is not returning the correct amount of online devices.
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