Cytracom Portal
New
Nothing at this time.
Fixed
- [Call-Queue] Resolved an issue of agents being stuck in a queue of which they have been removed.
- [Insights] Resolved an issue where Insights would not filter the ring group resource properly.
- [Insights] Resolved an issue where Insights would not filter the forward resource properly.
Cytracom AIM
New
Nothing at this time.
Fixed
- [Devices] Resolved an issue where the AIM portal is not returning the correct amount of online devices.