Cytracom App Access Prerequisites

Cytracom applications offer numerous communication features for people using Cytracom services. There are a few prerequisite settings for a person to begin using the applications:

  • A person must have their customer administrator set up their user. Refer to the article on Adding a New User
  • The user must have an extension
  • Integrations need to be enabled in the Integration Hub
    • Login to secure.cytracom.net
    • Click on the Integrations tab
    • Click Enable on the tile for the desired application(s):
      • Cytracom Desktop
      • Mobile App
        • Available on Apple Store
        • Google Play (coming soon)
      • Cliq
        • Windows Application ( remains functional, but replaced by Desktop ) 

 IntegrationHub.PNG

 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request