Desktop and Integrations

Check out our updates to the Cytracom Desktop, Chrome Extension, and Call Center reports.


  • We provide an explanation if you can’t login to Salesforce or ITGlue integrations because of a problem with credentials.


  • Fixed an issue that prevented some users from creating messaging rooms.
  • Improved the search speed in the ITGlue Integration.
  • Contacts in ITGlue now default to alphabetical order.
  • Refreshing your browser no longer breaks external links from the ITGlue integration.
  • Removed stray characters from address lines when some fields were empty.
  • Resolved an issue that prevented some external ITGlue integration links from opening.
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