ControlOne Agent OS Support and System Requirements

Windows System Requirements

Supported Windows Versions

Release Version Build Support Status
Windows 10 (Nov 2019, EOL*) <= 1909 <= 18363 Not Supported
Windows 10 (May 2020, EOL*) 2004 19041 yes
Windows 10 (Oct 2020) 20H2 19042 yes
Windows 10 (May 2021) 21H1 19043 yes
Windows 10 (Nov 2021) 21H2 19044 yes
Windows 11 (Nov 2021) 21H2 22000 yes

*EOL means end of life by the OS vendor, and not receiving updates or patches.

 

Supported Architectures for Windows

Architecture Status
x64 (64-bit Intel Compatible) Yes
x86 (32-bit Intel Compatible) Not Supported
Arm64 (64-bit) Not Supported

 

Dependencies

Microsoft Visual C++ Redistributable (MSVC) version 14

  • This should be installed by the ControlOne installer if not already installed
  • Any MSVC installed after 2015 should already be version 14
  • If MSVC has been manually uninstalled, the ControlOne installer cannot detect MSVC is missing because MSVC does not clean up all related registry keys when uninstalled.
  • Microsoft Download Link [external]

Microsoft Edge Webview2

  • This should be installed by the ControlOne installer if not already installed
  • Commonly installed alongside Microsoft Teams and Office365 Apps
  • Microsoft Download Link [external]

 

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macOS System Requirements

Supported macOS Versions

Release Version Support Status
Sierra (EOL*) 10.12 or earlier Not Supported
High Sierra (EOL*) 10.13 yes – see note
Mojave (EOL*) 10.14 yes – no menubar status
Catalina 10.15 yes – no menubar status
Big Sur 11.x yes
Monterey 12.x yes

*EOL means end of life by the OS vendor, and not receiving updates or patches.

Note: MacOS Catalina (10.15) and earlier do not display the status indicator in the menubar.

 

Supported Architectures for macOS

Architecture Status
x64 (64-bit intel) Yes
arm64 Yes, through Rosetta II

 

Dependencies

The ControlOne Agent for macOS systems does not require installation of any external dependencies, only macOS system frameworks are required.

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