Cytracom ControlOne: Agent installation and sign in (Windows)

Topic

This article discusses how to install the ControlOne Agent on Windows OS machines. 

Environment

  • Cytracom ControlOne

Description

To register a user, download the app, and log in: 

  1. Click the Join Now link in the email invitation.
    Screen_Shot_2022-05-12_at_2.06.54_PM.png
  2. The registration page will open in your browser.
    Screen_Shot_2022-05-12_at_2.07.15_PM.png
  3. Enter your First Name, Last Name, Password, and confirm your password. 
  4. Click the Create new account button.
  5. On the next screen, add Application or SMS 2-factor authentication if desired or you may choose to skip.
  6. Download the application applicable to your OS. In this case, choose Download for Windows
  7. The Installer.msi will download. Once the download finishes, open the file and follow the installation prompts. 
  8. Once the installation is complete, a window will pop up in the bottom right of your screen.
    Screen_Shot_2022-05-12_at_2.09.04_PM.png
  9. Enter your Username and Password used when registering.
    NOTE: Your username is your email address. You must have a cloud zone created and the user assigned to it for your connection to work. 
  10. Click the Sign In button to sign in to the ControlOne agent. You will see the below: Screen_Shot_2022-05-23_at_1.58.01_PM.png

Still have questions? Click here to learn how to contact Cytracom Technical Support.

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