Getting Started with Cytracom
Start with Cytracom Tutorials - How to:
- Quick User Guide for Grandstream: 2130, 2140, 2160
- Make a Call
- Place a Call on Hold
- Perform a Blind Transfer
- Perform an Attended Transfer
- Park a Call
FAQs
Grandstream Printable Labels
Accounting
Support Tickets
Reporting
Why?
- Why is the Weather on the Phone Wrong?
- Why isn't the phone registering?
- Why isn't the phone ringing?
- Why aren't the keys on the phone doing anything?
- Why isn't caller ID working correctly?
- Why isn't the mailbox light on the phone flashing?
Additional Functions of the System
- Voicemail Transcription
- Multicast Paging with GXP 21XX Series
- How to Use the Intercom
- How to Transfer a Call Directly to Voicemail
- What is DND (Do Not Disturb)?
- What is Cytracom Conference Bridge?
Device and Networking Guides
General Networking
Snom and other ATA Devices
Polycom SoundStation Conference Phone Series
Routers
Panasonic TGP 5XX Series
Grandstream GXP 21XX Series
- Grandstream 21XX Series Custom Wallpaper
- Finding the Local IP Address
- Updating the Time Display
- Headset Compatibility
- Advanced Device Configuration Values
- Configuring the Phone to Work with Cytracom
Integrations and Applications
Chrome Plugin
Cliq Resources
Softphones
Onboarding
Connect with Cytracom!
Onboarding Checklist
System Configuration
User Administration
Call Center
Individual Configuration Items
- Listen Live & Barge
- Changing Extension Numbers
- Updating Caller ID
- Routing to a Phone vs. Routing to an Extension
- Call Blocking
- Set Hold Music Group for Phone Number
System Components- The Building Blocks for any PBX
- Configuring Call Park
- Enable International Calling
- Creating a Hold Music Group
- Holiday Call Routing
- Cloud Extensions
- Extension Mapping