Getting Started with Cytracom
Start with Cytracom Tutorials - How to:
- Quick User Guide for Grandstream: 21XX Series
- Panasonic TGP5XX Series User Guide
- Make a Call
- Place a Call on Hold
- Perform a Blind Transfer
- Perform an Attended Transfer
FAQs
Grandstream Printable Labels
Accounting
Support Tickets
Reporting
Why?
- Why is the Weather on the Phone Wrong?
- Why isn't the phone registering?
- Why isn't the phone ringing?
- Why aren't the keys on the phone doing anything?
- Why isn't caller ID working correctly?
- Why isn't the mailbox light on the phone flashing?
Additional Functions of the System
- Incoming Caller ID
- 7-Digit Dialing
- Voicemail Transcription
- Multicast Paging with GXP 21XX Series
- How to Use the Intercom
- How to Transfer a Call Directly to Voicemail
Meet Ivie
Active Intelligence Monitoring
Voice Continuity
Device and Networking Guides
General Networking
Snom and other ATA Devices
Polycom SoundStation Conference Phone Series
Routers
- Cisco Meraki
- Router & Firewall Guide
- Firewall Best Practices
- SonicWall Config
- Ubiquiti Edgerouter Devices
- Sophos UTM Device
Panasonic TGP 5XX Series
Grandstream Devices
- ★ Grandstream DP750 Quick User Guide
- Grandstream 21XX Series Custom Wallpaper
- Finding the Local IP Address
- Updating the Time Display
- Headset Compatibility
- Advanced Device Configuration Values
Integrations and Applications
Cytracom Fax (cFax)
Chrome Plugin
Cliq Resources
Softphones
Onboarding
Connect with Cytracom!
Onboarding Checklist
System Configuration
User Administration
Call Center
Individual Configuration Items
- Dynamic Caller ID
- Listen Live & Barge
- Changing Extension Numbers
- Updating Caller ID
- Routing to a Phone vs. Routing to an Extension
- Call Blocking
System Components- The Building Blocks for any PBX
- Global Settings
- Configuring Call Park
- Enable International Calling
- Creating a Hold Music Group
- Holiday Call Routing
- Cloud Extensions