Getting Started with Cytracom
Start with Cytracom Tutorials - How to:
- Quick User Guide for Grandstream: 21XX Series
- Panasonic TGP5XX Series User Guide
- Make a Call
- Place a Call on Hold
- Perform a Blind Transfer
- Perform an Attended Transfer
FAQs
Grandstream Printable Labels
Accounting
Support Tickets
Reporting
Why?
- Why is the Weather on the Phone Wrong?
- Why isn't the phone registering?
- Why isn't the phone ringing?
- Why aren't the keys on the phone doing anything?
- Why isn't caller ID working correctly?
- Why isn't the mailbox light on the phone flashing?
Additional Functions of the System
- Voicemail Transcription
- Multicast Paging with GXP 21XX Series
- How to Use the Intercom
- How to Transfer a Call Directly to Voicemail
- What is DND (Do Not Disturb)?
- What is Cytracom Conference Bridge?
Meet Ivie
Voice Continuity
Device and Networking Guides
General Networking
Snom and other ATA Devices
Polycom SoundStation Conference Phone Series
Routers
Panasonic TGP 5XX Series
Grandstream GXP 21XX Series
- Grandstream 21XX Series Custom Wallpaper
- Finding the Local IP Address
- Updating the Time Display
- Headset Compatibility
- Advanced Device Configuration Values
- Configuring the Phone to Work with Cytracom
Integrations and Applications
Chrome Plugin
Cliq Resources
Softphones
Onboarding
Connect with Cytracom!
Onboarding Checklist
System Configuration
User Administration
Call Center
Individual Configuration Items
- Dynamic Caller ID
- Listen Live & Barge
- Changing Extension Numbers
- Updating Caller ID
- Routing to a Phone vs. Routing to an Extension
- Call Blocking
System Components- The Building Blocks for any PBX
- Configuring Call Park
- Enable International Calling
- Creating a Hold Music Group
- Holiday Call Routing
- Cloud Extensions
- Extension Mapping