Retrieving SIP Credentials

Occasionally a device will need to be manually provisioned. Follow the steps below to retrieve the SIP credentials of a particular extension.

  • Log into the portal at secure.cytracom.net
  • Click on PBX
  • Click on extensions tab
  • Click on the extension number that needs the credentials
  • Click on SIP Config tab to obtain the SIP username and password

Note:  DO NOT click on the "Generate New Password" tab. The device will not work properly if this is done.

 

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