Skip to main content
Logo
  • Portal
  • System Status Page
Sign in
  1. Cytracom
  2. Partners

Partners

The articles in this area will help MSP partners with network configuration or Cytracom sales tools.

Onboarding

  • Call Routing Consultation Video Tutorial
  • Porting Made Easy!
  • Ensuring Email From Cytracom is Received
  • Local Network Setup (Step 1)
  • Gather Customer Info (Step 2)
  • Cytracom PBX Config (Step 3)
  • See all 11 articles

Partner Portal Tools

  • AIM Overview
  • Proposal Generator Tutorial Video
  • Notification Management
  • Updating Payment
  • What is Voice Continuity?
  • A Word About Taxes

Integrations

  • Connectwise
  • Datto Autotask
  • How to Enable Cytracom's Integration with Kaseya BMS
  • Outlook and Office 365 Integration

Networking

  • Network Best Practices
  • Call Quality Overview
  • QoS
  • SIP ALG
  • Retrieving SIP Credentials
  • Double NAT
  • See all 7 articles

Firewalls

  • WatchGuard Firewall Guide
  • Firewall Best Practices
  • Cisco Meraki

Routers

  • UDM Pro
  • ZyXEL
  • pfSense
  • Fortigate
  • Router & Firewall Guide
  • Sophos XG
  • See all 11 articles

Polycom Conference Phones

  • Resetting the Polycom SoundStation Series
  • Configuring the Polycom SoundStation Series

Panasonic Devices

  • Resetting the TGP 5XX Series Device
  • Configuring the TGP 5XX Series for use with Cytracom
  • Enabling Web Access
  • Panasonic TGP5XX Series User Guide
  • Panasonic TGP6XX Series User Guide

Call Center

  • Agents
  • Queues

Cytracom's Public API

  • API - Introduction
  • API - Token Management
  • API - Insights
  • API - Data Services
  • API - Events
  • API - Call Control Actions
Logo
Zendesk is a trademark or registered trademark of Zendesk, Inc. in the United States and/or other countries
Find Cytracom on Social Media
© Cytracom. Theme by Lotus Themes