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Cytracom
Partners
Partners
The articles in this area will help MSP partners with network configuration or Cytracom sales tools.
Partner Portal Tools
AIM Overview
Cytracom UCaaS: SIP port documentation
Cytracom Partner Portal: Making a one-time ControlOne invoice payment
Cytracom Partner Portal: Proposal Generator tutorial video
Notification Management
Cytracom UCaaS: What is Voice Continuity?
See all 7 articles
Integrations
Cytracom Autotask Integration: Setting up the Autotask Integration
Cytracom UCaaS: Setting up Microsoft Teams Direct Routing for use with Cytracom
Cytracom Desktop: Integrations Overview
Cytracom Desktop: The Salesforce integration
Autotask - Desktop Integration
IT Glue
See all 9 articles
Networking
Cytracom UCaaS: MAC OUIs
Network Best Practices
Call Quality Overview
QoS
SIP ALG
Retrieving SIP Credentials
See all 8 articles
Firewall/Routers
UDM Pro
WatchGuard Firewall Guide
ZyXEL
Untangle
Cytracom UCaaS: Setting up a pfSense firewall
Cytracom UCaaS: Setting up a FortiGate firewall
See all 15 articles
Polycom Conference Phones
Resetting the Polycom SoundStation Series
Configuring the Polycom SoundStation Series
Panasonic Devices
Resetting the TGP 5XX Series Device
Configuring the TGP 5XX Series for use with Cytracom
Enabling Web Access
Panasonic TGP5XX Series User Guide
Panasonic TGP6XX Series User Guide
Call Center
Cytracom UCaaS: Call Center feature overview
Cytracom UCaaS: Assigning Agents
Cytracom UCaaS: Working with Queues
Cytracom's Public API
API - Introduction
API - Token Management
API - Insights
API - Data Services
API - Events
API - Call Control Actions