Cytracom Partner Portal: Making a one-time ControlOne invoice payment

Topic

This article shows how to make a one-time payment toward your past due ControlOne invoices.

Environment

  • Cytracom Partner Portal

Description

You can now make one-time payments toward outstanding ControlOne invoices directly from the Cytracom Partner Portal. 

Note: One-time payments are lump-sum. You cannot split or make partial payments. 

Procedure

1. In the Cytracom Partner Portal, click the Company Profile icon in the left-hand navigation menu. 

Invoi.png

2. Click the ControlOne Billing tab in the flyout menu. 

C1Invoices_Nav.png

3. The ControlOne Billing page will display. If you have past due invoices, a red link will appear in the Outstanding Balance section. Click this link to make your payment.

C1_OneTimePayment_BillingInfo.png

4. The Payment screen will open showing your default payment method and listing the invoices that will be included in the one-time payment, as well as the payment total. Click the Pay Now button to complete your payment. 

C1_OneTimePayment_PayNow.png

Additional Resources

Still have questions? Click here to learn how to contact Cytracom Technical Support or open a ticket.

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