•  Download the Grandstream Wave app from the Play Store. The app may be titled GS Wave - Video.
  •  Once downloaded open the application and approve all permissions.
  • When the application is opened the user should be greeted with the screen pictured below.


  •  Select Settings located at the lower right of the screen. It will open the settings menu as pictured below.


  •  Select account settings from the top of the list and it will open up the account settings menu as shown below.


  •  Select the plus sign at the upper right of the account settings screen to create a new account. It will open up the add new account screen as pictured below.


  • From the list select SIP Account (third one down). And it will move to the last screen where the account information for Cytracom will need to be entered. When finished select the check button in the upper right corner to submit the changes.


  • Account Name- Locally significant, enter what is preferred.
  • SIP Server- register.cytracom.net
  • SIP User ID- SIP Username (found in each of the extension under advanced settings)
  • SIP Authentication ID- Use the SIP Username again
  • Password- SIP Password (found in each of the extension under advanced settings)
  • Voicemail UserID- * + extension number
  • Display Name- Enter the preferred name

Note: this guide was created using App version and running on an Android 10. Older versions of the app or android builds may differ in appearance or function.

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