Cytracom Desktop: Notifications on Windows

Topic

This article discusses Windows notifications for Cytracom Desktop

Environment

  • Cytracom Desktop

Description

Why am I not getting desktop notifications?

Cytracom desktop can leverage Windows 10/11 desktop notifications, whether installed or running through a Chrome browser. 

Focus Assist

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Figure 1: Focus Assist (click to enlarge)

Focus assist  lets you turn desktop notification on and off as well as customize what notifications pop up.

  • For Cytracom desktop it is best to set this feature to Off or Priority only.
  • Setting Focus Assist to Alarms only will prevent almost all notifications from popping up, thus preventing Cytracom Desktop notifications. 

Focus assist - Automatic rules

Focus assist has automatic rules including:

  • A configurable time frame for notifications
  • Actions that allow notifications

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Figure 2: Focus Assist Automatic Rules (click to enlarge)

Setting up Priority Only

Priority Only lets you customize which apps can send notifications when enabled. To customize this list:

1. Navigate to StartSettingsSystemFocus assist.

2. Under Priority only, click Customize your priority list.This will let you add and remove programs that are allowed to send notifications when the system is set to Priority Only. Make sure that Cytracom Desktop is added to the application list. 

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Figure 3: Priority Only (click to enlarge)

Still have questions? Click here to learn how to contact Cytracom Technical Support.

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