Configure a Mailbox

Note: Engineering is currently updating voicemail, and some users may hear different prompts. Functionality is not effected. Email support@cytracom.com for assistance.

In order to configure a mailbox:

  • Press the button.
  • Type the password or PIN using the phone's keypad when prompted. If this is a new user, try 0000 or 1234.
  • A recording will announce if there are new messages or not.
  • Press 5 for advanced options to set up voicemail.
    • To record a greeting press 1
      • Press 1 to record an unavailable greeting
      • Press 2 to record a busy greeting (this is optional)
    • To choose a greeting if multiple were created, press 2
    • To record a name press 3
    • To change the password press 6
    • Press 0 to return to the main menu

After the initial configuration, changes can be made to the voicemail box by following the prompts above.

To watch the next video, click:

 

Keyword: voice, mail

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