Overview
To ensure the best performance, security, and user experience when using our UC web-based desktop application, we recommend using one of the supported web browsers listed below.
Supported Browsers
The following browsers are fully supported:
- Google Chrome (latest version)
- Brave Browser (latest version)
- Mozilla Firefox (latest version)
We recommend keeping your browser updated to the most recent version to ensure optimal performance and compatibility.
Unsupported Browsers
The following browser is not supported:
- Microsoft Edge
While the application may load or function in Microsoft Edge, we do not test, validate, or provide support for issues encountered when using this browser.
Alternative Option: Desktop Application
If you prefer not to use a supported web browser, you can install our desktop application instead.
The desktop application provides direct access to the platform without requiring a web browser and is the recommended alternative for users who are unable to use a supported browser.
Download the desktop application here:
https://www.cytracom.com/downloads
Troubleshooting
If you experience issues while using the web-based desktop application:
- Verify that you are using a supported browser.
- Update your browser to the latest available version.
- Clear your browser cache and cookies.
- Restart your browser and try again.
If problems persist, please contact our Support Team for assistance support@cytracom.com.