What is DND (Do Not Disturb)?

Do not disturb mode allow a user to divert calls from their extension to a variety of routes by pressing the mute key. A phone with a line through it will appear on the user’s screen.


A few options for rerouting calls are:

  • Forwarding to a different extension 

Ask a System Administrator to help with these settings.

Note: If the extension is part of a call group, the incoming call will simply ring the other extensions in the group. In order to disengage the DND feature, press the mute key a second time.

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