Sophos XG

Create a Cytracom IP/Host Group

  1. Go to Hosts and Services
  2. Under IP host select "Add" a host
  3. Then Click save at the bottom

IP_list.png

Add a Firewall Rule

  1. Select User/network rule

add_firewall_rule.PNG

Create a Rule Group

  1. The firewall will most likely give an error unless you already have rule groups established, if not go ahead and go to the Rule Group drop down and select "Create New"

    create_rule_group.PNG

  2. Then a pop-up window should appear to create a new Rule Group
    • Group Name: Cytracom
    • Group Description: Cytracom VoIP services
    • Rule Type: Any
    • Source Zone: Any
    • Destination Zone: Any
  3. Select Add when done

Cytracom_firewall_group.PNG

Create an Outbound Rule

outbound_rule.png

outbound_rule_part2.PNG

outbound_rule_part3.PNG

voip_guarantee.PNG

Create an Inbound Rule

inbound_rule_part1.PNG

inbound_rule_part2.PNG

inbound_rule_part3.PNG

final.PNG

Disable SIP ALG & Increase UDP timeout

  1. Log in to the CLI using Telnet or SSH. You can also access the CLI from admin > Console in the upper right corner of the Admin Console screen.

    console.PNG

  2. Choose option 4. Device Console.
  3. Execute the following command(s):

1.png

To show the current UDP timeout use the command below:

To set the UDP timeout to the desired time of at least 180 seconds use the command below"

2.png

 

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