Sophos XG

Create a Cytracom IP/Host Group

  1. Go to Hosts and Services
  2. Under IP host select "Add" a host
  3. Then click Save at the bottom

IP_list.png

Add a Firewall Rule

  1. Select User/network rule

add_firewall_rule.PNG

Create a Rule Group

  1. The firewall will most likely give an error unless you already have rule groups established, if not go ahead and go to the Rule Group drop-down and select "Create New"

    create_rule_group.PNG

  2. Then a pop-up window should appear to create a new Rule Group
    • Group Name: Cytracom
    • Group Description: Cytracom VoIP services
    • Rule Type: Any
    • Source Zone: Any
    • Destination Zone: Any
  3. Select Add when done

Cytracom_firewall_group.PNG

Create an Outbound Rule

outbound_rule.png

outbound_rule_part2.PNG

outbound_rule_part3.PNG

voip_guarantee.PNG

Create an Inbound Rule

inbound_rule_part1.PNG

inbound_rule_part2.PNG

inbound_rule_part3.PNG

final.PNG

Disable SIP ALG & Increase UDP timeout

  1. Log in to the CLI using Telnet or SSH. You can also access the CLI from admin > Console in the upper right corner of the Admin Console screen.

    console.PNG

  2. Choose option 4. Device Console.
  3. Execute the following command(s):

1.png

To show the current UDP timeout use the command below:

To set the UDP timeout to the desired time of at least 180 seconds use the command below"

2.png

 

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request