Router & Firewall Guide

VoIP depends on the strength of the local network, and the backbone of the network is its router/firewall. There are many choices in choosing a router/firewall. Some guidelines are:

  • Avoid home-grade routers - always use business class firewalls. Linksys routers will work if a solution is needed quickly, but lack features such as the ability to establish QoS and customize the firewall rules.
  • Avoid Netgear, D-LInk, and Asus routers. There are consistent issues with these routers, and replacing them usually fixes the problem.
  • Cyberoam, Sophos, SonicWall, and Ubiquiti Edgerouter series firewalls are recommended. These have proven to be consistent, and information about these routers can be accessed here.
  • While the Cisco RV series is recommended below, only newer models (RV120+) fall under that. Older models like the RV042 are not recommended.
Not Recommended  Recommended

Netgear

Sonic Wall

DLink

Sophos

TP Link

CyberRoam

Linksys

Ubiquiti Edgerouter

Cisco RV042

Cisco Meraki

 

Typically, routers/firewalls purchased from general office supply stores do not have the ability to establish best practices for setting up the network. Stores specializing in electronics carry a better assortment of business grade routers/firewalls. It's essential to have the right device in place for a quality VoIP solution.

Feel free to submit a help ticket by emailing support@cytracom.com if you have any questions.

 

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