Topic
This article discusses headset compatibility with Cytracom UcaaS phones.
Environment
- Cytracom UCaaS
Description
Most standard Bluetooth headsets function as expected, and therefore your selection can be a personal preference. The list below provides specifically tested options.
D2 and GXP Products follow the same compatibility guide with the exception of lifters. The D2 was not designed to function with a lifter.
Standard RJ9 headsets:
EHS Headsets:
Bluetooth:
Note:
The headsets listed in GXP21xx/17xx headset compatibility document are generally compatible with
GRP261x series as well. However, not all headsets in GXP21xx/17xx headset compatibility document are
individually tested on GRP261x due to headset availability. Here is the GXP21xx/17xx headset compatibility document for reference (external link).
For direct documentation on the GXP series use this link to view the Grandstream recommended headset devices.
For information on pairing a Bluetooth headset and using hands-free mode, please click here.
Additional Resources
- Grandstream: Common headset compatibility questions (external link)
Still have questions? Click here to learn how to contact Cytracom Technical Support or open a ticket.