Note: Voicemail transcription is in open beta test and currently free of charge until September 1st.
Voicemail Transcription allows customers to view a written transcript of a voicemail in their email or in the portal. This feature is available for $3.00 monthly per mailbox. Follow these steps to activate this feature.
- Go to the PBX at secure.cytracom.com
- Click on the Mailboxes tab
- Click on the edit button for the desired mailbox
- In the Notifications section, type the email address under "Email to Notify"
- Toggle on the Voice-to-Text
- Click Agree to accept the Terms and Conditions
- Click Submit