Changing a name for an extension can be done by anyone with PBX or admin access to the portal. Once logged into the portal:
Topic
This article discusses how to change the name on an extension in Cytracom UCaaS.
Environment
- Cytracom UCaaS
Description
Procedure
1. In the Cytracom Portal, click the PBX tab at the top of the window.
Figure 1: The PBX tab (click to enlarge)
2. Click the Extensions tab.
Figure 2: The Extensions tab (click to enlarge)
3. Find the extension you wish to change, then click the Edit icon.
Figure 3: The Edit icon (click to enlarge)
4. Update the name, then click the Submit button at the bottom of the screen.
Figure 4: The Name field (click to enlarge)
5. Reboot the device.
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extension, name, update