Cytracom UCaaS: How to change a name on an extension

Changing a name for an extension can be done by anyone with PBX or admin access to the portal. Once logged into the portal:


This article discusses how to change the name on an extension in Cytracom UCaaS.


  • Cytracom UCaaS



1. In the Cytracom Portal, click the PBX tab at the top of the window. 


Figure 1: The PBX tab (click to enlarge)

2. Click the Extensions tab. 


Figure 2: The Extensions tab (click to enlarge)

3. Find the extension you wish to change, then click the Edit icon. 


Figure 3: The Edit icon (click to enlarge)

4. Update the name, then click the Submit button at the bottom of the screen. 


Figure 4: The Name field (click to enlarge)

5. Reboot the device.

Still have questions? Click here to learn how to contact Cytracom Technical Support.


extension, name, update 



Was this article helpful?
5 out of 16 found this helpful