Extension Mapping

Extension Mapping allows for a more efficient way to internally call or transfer calls to any destination on the system.  

Creating a Mapping:

  • Go to the PBX tab, click the + on the right side of the menu bar.
  • Under Extensions, click on Mapping.
  • Click + New.
  • Enter a name.
  • Enter a number that will activate the Mapping.
  • Choose a route type and destination from the drop-down menu(s).
  • Click Submit.

Note: Mappings cannot be dialed by an outside caller.

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