Listen Live & Barge

In order to enable Listen Live, Barge, or both Listen Live and Barge:

  1. Log in to the PBX.
  2. Click on the + button on the right hand side of the main menu to view more options.
  3. Navigate to Listen Live/Barge.
  4. Select Listen, Barge or both Listen and Barge from the dropdown menu under Listen Mode.
  5. Set the pin number up to 4 digits.
  6. Choose who can use the feature by moving them from available to selected using the arrows between the two boxes.
  7. In the next section, choose who may be listened to using the arrows between the boxes.
  8. Once the users have been selected, click Submit

Using Listen Live/Barge

  1. To Listen to an extension, dial *057 + the extension number, and then enter the PIN number. NOTE: The extension being listened to is unaware they are being listened to.
  2. To Barge, dial *058 + the extension number, and then enter the PIN number. NOTE: Only the extension user can hear the "barger", the customer on the other side will not know the call is being barged in on.
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