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UCaaS Core Environment Migration
Cytracom is upgrading its underlying UCaaS infrastructure to further enhance reliability, performance, and reporting, delivering an even better experience for our customers. Starting March 1, 2026, accounts will be migrated to the new environment in phased groups.
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  1. Cytracom
  2. Cytracom UCaaS
  3. PBX Administration & Call Center

PBX Administration & Call Center

Topics for users with Administrator privileges.

  • Phone Numbers
  • Forwarding to Outside Lines
  • Devices
  • Cytracom UCaaS: The Find Me feature
  • Cytracom UCaaS: Extensions
  • Name file
  • Time Frames
  • Cytracom UCaaS: Call recording, storage, and file transfer information
  • Auto Attendants
  • Getting Started Checklist
  • Ring Groups
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