Creating a Holiday:
Holiday call routing will override normal call routing. Configure holidays by accessing the Holiday button in the PBX.
- Login at secure.cytracom.net.
- Once in the PBX, expand the menu by pressing the
+
on the right side of the menu bar. - Click on
Holiday
. - Click
+ New
. Enter a name for the holiday
.- Click on the date field and
choose the date from the drop down calendar
. - Choose if the holiday should be recurring or not.
Note: Only choose recurring if the holiday is repeated on the same date in subsequent years.
- Click
Submit
.
Once the holidays have been created, call routing can be determined.
Adjusting Holiday Routes:
- Click on
Phone Numbers
on the main menu of the PBX. Select the number that needs the holiday route
.- In the Holiday Route field,
select a route from the drop down menu
. - Click
Submit
. - Repeat the above steps for all necessary phone numbers.
Note: Holidays are set up for the current year only.