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  1. Cytracom
  2. Users
  3. PBX Administration

PBX Administration

Topics for users with Administrator privileges.

  • Assign a User to a Phone Number to Enable SMS
  • Changing A Name On An Extension
  • Templates
  • Dynamic Caller ID
  • Roles
  • Listen Live & Barge
  • How to Download Call Reports to CSV
  • Global Settings
  • Removing a User
  • Adding a New User
  • Changing Extension Numbers
  • Configuring Call Park
  • Updating Caller ID
  • Enable International Calling
  • Routing to a Phone vs. Routing to an Extension
  • Creating a Hold Music Group
  • Call Blocking
  • Holiday Call Routing
  • Set Hold Music Group for Phone Number
  • Cloud Extensions
  • Extension Mapping
  • BLF/Multi-Purpose Keys
  • Call Forward
  • Phone Numbers
  • Forwarding to Outside Lines
  • Mailboxes
  • Voicemail & Mailboxes
  • Devices
  • Find Me
  • Extensions
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